Information We Collect

Personal Information

Your name, email address, phone number, and mailing address are among the personal data we might gather when you:

• Fill out a contact form
• Request a quote
• Schedule a service
• Subscribe to our emails or newsletters.

Technical Information

We automatically collect specific technical data when you browse our website. This includes:

• Your IP address
• Browser type
• Operating system
• Pages viewed
• Time spent on our site
• Referral sources

 How We Use Your Information

Your data is used only to:

• Respond to your inquiries and service requests
• Provide HVAC services and issue billing.
• Improve website performance and user experience.
• Send you updates, promotions, and service reminders (only if you’ve opted in)
• Comply with legal obligations.

We do not sell, rent, or trade your information to third parties for marketing purposes.

 Cookies and Tracking Technologies

To improve your surfing experience, we employ cookies and other tracking technologies. These help us:

• Analyze website traffic
• Remember your preferences
• Improve navigation and load times.

You can change your browser’s settings to limit or turn off cookies altogether, although this may affect the website’s functionality.

Third-Party Services

We might provide trustworthy partners access to a small amount of our data only when necessary to deliver our services, such as:

• Payment processors
• Marketing and analytics tools (e.g., Google Analytics)
• Service booking platforms

Each third party is required to protect your data and use it only for the intended purpose.

Data Security

To protect your data, we use industry-standard security methods, including:

• SSL encryption
• Secure server access
• Routine software updates

No data transmission or storage system is completely safe, no matter how hard we try. We recommend taking basic steps on your end, such as avoiding shared networks.

 Your Rights and Choices

You are entitled to:

• Access or update your personal information
• Request the deletion of your data.
• At any moment, you have the option to stop receiving marketing communications.

Please use the details below to get in touch with us to exercise any of these rights.

Children’s Privacy

People under the age of sixteen are not supposed to use our website or services. We do not knowingly collect personal data from children.

Policy Updates

Periodically, this privacy statement may be revised to reflect changes to laws or our procedures. This page will have the updated policy, accompanied by an updated “Last Revised” date.

Last Revised: June 2025

 Contact Us

If you have any queries or worries about this privacy statement or how we handle data, please get in touch with us at:

AQ Heating and Cooling
Email: aqtech2017@gmail.com
Phone: 647-272-5165
Address: 123 HVAC Avenue
Greater Toronto Area, ON